Mary Mack leads Consumer and Small Business Banking for Wells Fargo and oversees more than 87,000 employees. She serves on the Wells Fargo Operating Committee and is based in Charlotte.
Consumer and Small Business Banking (CSBB) includes Branch Banking, Deposits, Small Business Banking, CSBB Operations and Contact Centers as well as the strategy & transformation, marketing, and control functions for CSBB. The organization provides financial services to 21 million retail bank households and three million small business owners through approximately 5,300 retail branches, 18 contact centers, and more than 13,000 ATMs in 36 states and the District of Columbia.
Mary began her career with Wells Fargo in 1984 and has a broad mix of brokerage/advisory, banking and finance experience. Prior to her current role, Mary led Consumer Banking, which included retail bank branches along with Wells Fargo Home Lending and Wells Fargo Auto. She also served as president and head of Wells Fargo Advisors, LLC, one of the nation’s largest full-service retail brokerage organizations. Over her 36+ year tenure with Wells Fargo, Mary also held a variety of leadership positions in brokerage, retail banking, commercial banking and corporate and investment banking.
A graduate of Davidson College in North Carolina with a bachelor’s degree in International Political Economy, Mary also previously served on the college’s board of trustees. She is a member of United Way Worldwide’s Board of Trustees, a board member of Habitat for Humanity International, and a member of the Charlotte Executive Leadership Council. She has also served on a number of boards serving health and human services, education and community needs in the various cities in which she has lived and worked.
Mary was named by Fortune magazine as one of the “50 Most Powerful Women in Business” for 2016, 2017, 2018 and 2019. American Banker magazine ranked Mary #1 in their 2017 and 2018 “25 Women to Watch” listing and named her among the “25 Most Powerful Women in Finance” for 2014 and 2015. She also ranked among the top 20 “Women to Watch” in financial services by Investment News in 2015.